Konica-Minolta bizhub C3350

Error Code:

Code: 2A21
Description: Toner cartridge/C new release failure
The status with the new cartridge is not cleared after the new toner cartridge is set.
Causes: • Toner cartridge/C,M,Y,K • Printer control board (PRCB)
Remedy: 1 Check the connector between toner cartridge-relay CN79-EXCB CN4 for proper connection and correct as necessary. - - 2 Clean the connection between the toner cartridge and the machine if dirty. - - 3 Reinstall the toner cartridge 4 Check the harness for proper connection and correct as necessary. - - 5 Check the connector between EXCB CN2-PRCB CN11 for proper connection and correct as necessary. - - 6 Replace the toner cartridge - - 7 Replace PRCB

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