Konica-Minolta bizhub 367
- Code: CC163
- Description: ROM contents error (PRT). The wrong model of firmware is detected in the engine during the initial connection to the engine is being checked.
- Causes: • Backup board (ERB) • MFP board (MFPB)
- Remedy: 1. Rewrite the firmware. 2. Replace MFPB NOTE • When taking the above steps, check whether MFPB is defective or not without replacing the ERB. 1. Turn OFF the main power switch and replace the current MFPB with a new one. 2. Update the firmware. 3. After completing the firmware update, turn OFF and ON the main power switch and check to see that warm-up is started. 4. When the trouble cannot be solved, reinstall the removed MFPB to the original board. 3. Replace ERB. 4. If the above actions do not solve the problem, contact KM.
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