Konica-Minolta bizhub 364e
- Code: C4802
- Description: Main unit backup data miscompare
The replacement of the printer control board is detected. - Remedy: 1 1.1. Check that the trouble code “C4802” appears and then display service mode.1. 2. Call the Enhanced Security to the screen. 1.3. Touch [Engine Data Backup]. 1.4. Touch [Engine Data Load mode], and press the Start key. 1.5. Select [Yes], and press the Start key again. 1.6. Check that the result “OK” appears. 1.7. Turn OFF the main power switch and turn it ON again more than 10 seconds after. 2 Update the PRCB firmware. 3 If the above actions do not solve the problem, contact KMBT.
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