Xerox WorkCentre 7655
Troubleshooting. Image Quality. IQ05 Blank Page RAP
The copy is printed completely white.
Procedure
| Procedure | Yes | No | |
|---|---|---|---|
| 1 | The problem occurs in both Copy mode and Print mode. | 7 | 2 |
| 2 | The problem only occurs in Copy mode only. | 3 | Go to Call Flow. |
| 3 | Check that the IIT to IOT cable connection is fully seated. The cable connection is OK. | 4 | Reconnect the IIT to IOT cable. |
| 4 | Go to BSD 5.15 - Copy/Scan Image Input Processing (1 of 3). Check that the IIT/IPS PWB connectors are fully seated and free from damage. Turn the power OFF and ON. The problem reoccurs. | 5 | Go to Call Flow. |
| 5 | Check the mirrors on the Full Rate and Half Rate Carriages for alignment. The mirror are properly installed. | 6 | Install the mirror properly. |
| 6 | Replace the IIT/IPS PWB (PL 13.8). If the problem continues, replace the Lens Assembly (PL 13.6). | ||
| 7 | Enter dC612. Print Test Pattern 17. Open the Front Door about seven seconds into the Job. Extend the IBT Drawer.Check the surface of the IBT Belt. There is a good toner image on the surface of the IBT Belt. | 12 | 8 |
| 8 | Go to BSD 6.1 - Yellow Laser Control, BSD 6.2 - Magenta Laser Control, BSD 6.3 - Cyan Laser Control, and BSD 6.4 - Black (K) Laser Control. Check that the connectors on each ROS Unit are fully seated and free of damage. The connectors are OK. | 9 | Reseat the connectors. |
| 9 | Check the installation of each ROS Unit. Each ROS Unit is properly installed. | 10 | Install the ROS Unit properly. |
| 10 | Go to BSD 6.1 - Yellow Laser Control, BSD 6.2 - Magenta Laser Control, BSD 6.3 - Cyan Laser Control, and BSD 6.4 - Black (K) Laser Control. Check that the connectors on each ROS Unit are fully seated and free of damage. The connectors are OK. | Reseat the connectors. | |
| 11 | Replace the ROS Unit (PL 5.1). If the problem continues, replace the MCU PWB (PL 11.1). | ||
| 12 | Go to BSD 9.26 - 2nd Transfer and Cleaning (1 of 3). Check that the 2nd BTR connectors are fully seated and the wires are free from damage. Turn the power OFF and ON. The problem reoccurs. | Go to Call Flow. | |
| 13 | Check the 2nd BTR CAM mechanism for binding. If the problems continues, replace the 2nd BTR HVPS (PL 11.3). If the problem persists, replace the MCU PWB (PL 11.1). |