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Xerox WorkCentre 7655

Service Mode 02. PWS Diagnostic mode

The following procedure describe how to enter the Diagnostics mode with the PWS.

Procedure

The following procedure describes how to enter Diagnostic Navigator with the PWS.

  1. Connect the Portable Work Station (PWS) to the machine
  2. At the PWS, enter the GSNLock Password and select OK.
  3. From the Start menu in the lower left corner, select Programs\Xerox Applications (this machine) Diagnostics Navigator.
  4. The Diagnostics Navigator screen will display.
    a. Check that Local USB Connection default is in Select Connection Mode window. Check that Use Current Database default is in Select Database Source window. Select Continue. The PWS Service Entry (dC100) window displays.
    b. While the machine and PWS communicate, the machine UI will display the message, Diagnostics are active. The system is not available. Please wait
  5. Machine data is displayed on the Service Entry Screen. When the system has obtained the machine data, it displays Ready at the upper left corner of the Service Entry Screen.
  6. If communication is lost between the PWS and the machine, an error window will open.
Error Code
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