Xerox WorkCentre 5745
General Procedures. GP03 Service Information
Purpose
To provide machine hardware and software information.
Service Information From The Service Mode Screen
Enter service mode, GP 1. Select the Service Info tab. This gives the options that follow:
- Information Routines.
dC104 Usage Counters.
dC108 Software Version.
dC120 Fault Counters.
dC122 Fault History.
dC135 CRU/HFSI Status. - General Information.
– Product Code.
– Serial Number.
– Total Images.
– Images since Last Call.
– Software Set Version.
– IP Address.
Service Information From The UI Machine Information Tab
Press the Machine Status (i) button to the left of the UI to display the Machine Information tab. This gives the options that follow:
- General Information.
– Customer Support.
– Model.
– Serial Number. Refer to dC132 Serial Number.
– Current System Software.
000.00.000
– IPv4 Address.
– IPv6 Address.
– Host Name. - Paper Tray Status.
- Information Pages.
- Installed Options.
- Maintenance Assistant
Machine Serial Number
To locate the machine serial number, open the left door, the serial number plate is located on the upper left frame of the machine.
The serial number for the XC markets is in the format: XXX ######. Where XXX is the product code (see Product Code) and ###### is the serial number.