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Xerox WorkCentre 5222
Troubleshooting. Image Quality. IQ06 Background RAP
Toner smudges appear on the whole or part of the page. The smudges appear as extremely bright gray stains.
Step |
Procedure |
Yes |
No |
1 |
Check for dirt on the Platen Glass. The Platen Glass is clean. |
2 |
Clean the Platen Glass. If there is a stubborn stain, replace the Platen Glass (PL 11.3). |
2 |
Remove the Xero/Developer Cartridge (PL 4.1) and reinstall. Turn the power Off/On and print. The problem reoccurs. |
3 |
End |
3 |
Install a new Xero/Developer Cartridge (PL 4.1). Turn the power Off/On and print. The problem reoccurs. |
4 |
End |
4 |
Check the surface of the BTR for dirt and distortion. The surface of the BTR is clean and there is no distortion. |
5 |
Clean the BTR. If there is distortion, replace the BTR (PL 2.6). |
5 |
Remove the HVPS and reinstall. Turn the power Off/On and print. The problem reoccurs. |
6 |
End |
6 |
Replace the MCU PWB (PL 9.1). If the problem persists, replace the HVPS and the ESS PWB (PL 9.2). |
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