Xerox WorkCentre 3335
Troubleshooting. Jam. ADF/DADF
Applicable Errors
- 05-100: DADF Jam1
- 05-300: DADF Jam3
- 05-400: DADF Jam4
- 05-700: DADF Jam7
- 05-900: DADF Jam0
Initial Actions
- Open the ADF/DADF Cover and remove all originals from the document feeder.
- Turn the machine off and then on, if the error persists use the following procedure.
Applicable Parts
- DADF Pick Up Unit
- ADF Pick Up Assembly
- ADF Paper Path Assembly
- DADF Feed Roller
- DADF Rubber Unit
- DADF Lifting Solenoid
- DADF Feed Sensor
- DADF Registration Sensor
- DADF Drive
- ADF Motor
- DADF Assembly
- ADF Assembly
Step | Actions and Questions | Yes | No |
---|---|---|---|
1 | Is the ADF/DADF Cover completely closed? Does the error persist? |
Go to step 3. | Close the ADF/DADF Cover and go to step 2. |
2 | Does the error persist? | Go to step 3. | Complete. |
3 | Check the connectors and wiring between the ADF/DADF and the main board. WorkCentre 3335: CN36 WorkCentre 3345: • CN12 (main board) to CN1 (RADF joint PBA) • CN2 (RADF joint PBA) to CN2 (DADF) • CN3 (RADF joint PBA) to CN1 (DADF) Repair the wiring as necessary. |
Go to step 4. | Complete. |
4 | Does the ADF/DADF pick the original from the input tray? | Go to step 5. | Go to step 8. |
5 | Check the media path. Is there debris in the media path? (clean only with a dry, lint-free cloth) |
Remove the debris and go to Step 6. | Go to step 8. |
6 | Enter dC330 Component Control, code 05-200. Does the DADF Scan Motor rotate? |
Go to step 7. | Install a new DADF drive |
7 | Does the error persist? | Go to step 8. | Complete. |
8 | • WorkCentre 3345: Use a dry lint free cloth to clean the DADF Feed Roller • WorkCentre 3335: Use a dry lint free cloth to clean the ADF Pick Up Assembly rollers Rotate the rollers by hand. Do the rollers rotate smoothly? |
Go to step 9. | • WorkCentre 3345: Install a new DADF Feed Roller • WorkCentre 3335: ADF Pick Up Assembly |
9 | Does the error persist? | Go to step 10. | Complete. |
10 | • WorkCentre 3345, install a new DADF Pick Up Unit • WorkCentre 3335, install a new ADF Paper Path Assembly Does the error persist? |
• WorkCentre 3345, go to step 11. • WorkCentre 3335, go to step 14 |
Complete. |
11 | Install a new DADF Lifting Solenoid Does the error persist? |
Install a new DADF Separator Pad (DADF Separator Pad). Go to step 12. |
Complete. |
12 | Enter dC330 Component Control, code 05-130 DADF Registration Sensor. • If the Sensor changes state (is good), go to step 13. • If the Sensor does not change state (is bad), install a new DADF Registration Sensor |
If the Sensor changes state (is good), replace the DADF PWB Section 4 • If the error continues, replace the Main Board Section |
• If the Sensor does not change state (is bad), replace the DADF Feed/Registration Sensor • If the error continues, replace the DADF and then the Main Board |
13 | Enter dC330 Component Control, code 05-100 DADF Feed Sensor. • If the Sensor changes state (is good), replace the DADF Board • If the Sensor does not change state (is bad), install a new DADF Feed Sensor Enter dC330 Component Control, code 05-130 DADF Registration Sensor. If the Sensor does not change state (is bad), install a new DADF Registration Sensor Does the error persist? |
Go to step14. | Complete. |
14 | Install a new DADF Board Does the error persist? |
Install a new DADF Drive Unit | Complete. |
15 | Does the error persist? | WorkCentre 3345: Install a new DADF WorkCentre 3335: Install a new ADF |
Complete. |