Xerox Phaser 6600
Troubleshooting. Image Quality. The output is too light
Possible causative parts
• Toner Cartridge Y/M/C/K (PL5.1.8/PL5.1.9/PL5.1.10/PL5.1.11)
• Imaging Unit Y/M/C/K (PL8.1.2/PL8.1.3/PL8.1.4/PL8.1.5)
• Transfer Roller (PL14.1.99)
• CTD Sensor Assembly (PL6.1.14)
• Development HVPS Board (PL18.1.14)
• Transfer HVPS Board (PL18.1.28)
| St | Action | Yes | No |
|---|---|---|---|
| 1 | The toner cartridges may be low or need to be replaced. Confirm the amount of toner left in each toner cartridge. 1. Check the toner level. 2. Replace the toner cartridges as necessary. Does this solve your problem? |
The task is complete. | Go to action 2. |
| 2 | Disable the Draft Mode setting in the printer driver. 1. On the Advanced tab, ensure that Draft Mode is set to Off. Does this solve your problem? | The task is complete. | Go to action 3. |
| 3 | The print media surface may be uneven. Try changing the Paper Type setting in the printer driver. For example, change the plain paper to thick. 1. On the Printing Options tab, change the Paper Type setting. Does this solve your problem? |
The task is complete. | Go to action 4. |
| 4 | Verify that the correct print media is being used. If not, use the print media recommended for the printer. Does this solve your problem? |
The task is complete. | Go to action 5. |
| 5 | Clean the Laser lenses as described in “Cleaning the Laser Lenses”. Does this solve your problem? |
The task is complete. | Go to action 6. |
| 6 | Replace the Imaging Units. Does this solve your problem? |
The task is complete. | Go to action 7. |
| 7 | Check the installation status of the CTD Sensor Assembly. Is the Sensor Assembly installed correctly? |
Go to action 8. | Reinstall the CTD Sensor Assembly. See “CTD Spring / CTD Sensor Assembly” |
| 8 | Check dirt and foreign substances on the CTD Sensor surface. Is the CTD Sensor Assembly Sensor surface dirty, or are there any foreign substances on the surface? |
Clean the CTD Sensor surface. See “Cleaning the Color Toner Density Sensors” | Go to action 9. |
| 9 | Check the Transfer Roller. Is Transfer Roller not contaminated, damaged, or worn, and does it work correctly? |
Go to action 10. | Reinstall Transfer Roller. |
| 10 | Check the Transfer Roller. Is Transfer Roller not contaminated, damaged, or worn, and does it work correctly? |
Go to action 11. | Replace Transfer Roller. |
| 11 | Check the Transfer HVPS Board connector connection. Is the Transfer HVPS Board connector connected correctly? |
Go to action 12. | Connect the connector. |
| 12 | Check the Development HVPS Board connector connection. Is the Development HVPS Board connector connected correctly? |
Replace the Development HVPS Board. | Connect the connector. |