Xerox Phaser 3040

For Phaser 3010/3040:

Use the CE Diagnostic software

For WorkCentre 3045:

Use the embedded diagnostic or CE diagnostic software. To activate the embedded diagnostics:

1. Turn the printer Off.
2. Press and hold the Up Arrow and Down Arrow buttons simultaneously and turn the printer On.
3. Release the buttons when CE Mode Please Wait... appears on the LCD.
4. The diagnostics are ready when the display reads:
   CE Mode
   Printer
   Fax/Scanner
   MFG Settings

Use the Up and Down Arrow buttons to move through the menus. Press OK to select a menu item. Press the Back button to move up one level in the menu.

Exiting Service Diagnostics

To exit Diagnostics mode:

1. Scroll to Fax/Scanner > Complete, press OK.
2. Press OK when Complete Exit Fax/Scanner Diag is displayed.
3. Press OK when Exit Fax/Scanner Diag Start is displayed.

Using CE Diagnostic Software

The CE Diags Tool extends the functionality of the Printer Settings Utility by adding Service Diagnostics. CE Diags provide a way to test electromechanical components, display printer status, and provide NVRAM access. When a PC is available, use CE dagnostic software tests to diagnose problems and isolate which component or sub assembly part needs replacement. If confronted with an error that requires more than a cursory investigation to clear or when directed by a troubleshooting procedure, use the diagnostic tests to exercise selected sub-assemblies or parts in the vicinity of the reported error. Two versions of the CE Diags Tool are available. One for the Phaser 3010/3040, and another for the WorkCentre 3045. Both versions have these system requirements.

Starting CE Diagnostics

To access the CE Diags Tool:

1. On the computer, select Start >Programs > Xerox Office Printing > Phaser> Printer Settings Utility.
2. Enter Control-C and Control-E at the same time in the Printer Settings Utility window to open the CE Diagnostics tab.