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Toshiba e-Studio 270P

Service checks 09

Poor fusing of image

FRU Action
Fuser The fuser may not be operating at the proper temperature to fuse the toner to the paper. See“Hot fuser service check” for more information.
Paper (not a FRU) Make sure recommended paper is being used.

Light print

FRU Action
Toner cartridge (not a FRU) Make sure the toner cartridge and PC Kit are installed correctly and that the toner cartridge is not low on toner.
If the problem continues, install a new toner cartridge.
Recheck condition before replacing PC Kit, if necessary.
Transfer roll LVPS/HVPS board Check the transfer roll for signs of toner buildup and contamination.
Inspect the HVPS contact (transfer roll) for contamination.
Verify the high voltage cable is plugged into the LVPS/HVPS.
If all components appear free of contamination, replace the following FRUs one at a time in the order shown:
• Transfer roll
• LVPS/HVPS board

White or black lines or bands

FRU Action
Print cartridge assembly (not a FRU)
Developer drive coupling assembly
Banding appears as light or dark horizontal lines on a uniformly gray page or on a page with a large area of graphics. Banding is primarily due to a variation in the speed of the paper as it feeds through the printer especially in the developer and transfer process.
Inspect the toner cartridge and paper feed components, especially the drive coupler and drive gears for debris, binds or damage.

Toner on back of page

FRU Action
PC Kit (not a FRU) Inspect the overall paper path for signs of spilled toner.
Gently clean the contaminated areas with a soft cloth or compressed air.
Fuser The fuser hot roll can cause toner deposits on the back of the paper if toner is building up on the hot roll. This buildup may transfer to the backup roll, later transferring to the back of the paper.
Inspect the hot roll and backup roller for signs of contamination.
Replace the fuser as necessary.
Transfer roll A transfer roll contaminated with toner can cause toner to transfer to the back of printed pages.
Inspect the transfer roll for contamination and replace as necessary.
Error Code
Service Mode, Troubleshooting
Parts Catalog
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