Toshiba e-Studio 270P

Paper never picks

FRU	Action
Paper feed (pick tires)	Open the left cover and verify the solenoid and clutch are functioning when an attempt is made to feed the paper. Make sure the rubber tires are installed and clean. Replace if necessary.

Paper occasionally picks or picks multiple sheets at once

FRU	Action
Tray 1 Tray 2 (option)	Check tray for paper catch points. If the sheet being fed stops momentarily, the ACM applies additional vertical force causing additional sheets to feed. Do not mix paper types.
Paper pick tires	Check the tires in the ACM assembly for signs of wear or damage. Replace the tires as necessary.
ACM clutch complete bill of material (CBM) Manual feed clutch CBM	Open left cover and observe the solenoid and clutch actions at the ACM and manual feed shafts as a print job is attempted. Replace the faulty part.
Controller card	Disconnect the solenoid cable at J5 on the controller card. Measure the resistance across cable pins 1 and 2 and then pins 3 and 4. • The resistance should be 180–210 ohms. • If it is not, call the next level of service. • If the resistance is 180–210 ohms, check the controller card. See “Controller card service check” for more information. Replace controller card as necessary.

Paper "trees," wrinkles, stacks poorly or curls

FRU	Action
Fuser	This problem is most likely due to a worn backup roll. It causes the printer to run hotter than required for the media being printed. Excessive heat can cause paper treeing problems, poor stacking, or curl.