PrintCopy.info service

Samsung SCX8240

Firmware Update

Updating from the Printer Control Panel

  1. Download the firmware file from the Global Service Paartner Network (GSPN) website
  2. Unzip the firmware file to a folder on your PC
  3. Copy the firmware file (*.hds) only to the root level USB flash drive
    Note: A3 firmware files may be up to 500 MB in size. USB flash drive size must be a minimum of 2GB.
  4. Plug the USB flash drive into one of the two front USB ports (located below the control panel).
  5. Once the machine successfully accesses the USB drive, the USB button will be enabled on the Home Screen.
  6. On the Machine Setup screen, press the [Application Management] button
  7. Enter an Administrator ID and Password, and then press the [OK] button.
    Note: The default Administrator ID and Password was created when the machine was first installed.
  8. On the Application tab, press the Install button.
  9. The Installation window will list the files on the USB drive. Touch the name of the firmware file to select it, and then press the [OK] button.
    Note: Firmware file format type is *.hds or *.par
  10. The machine will analyze the firmware file to ensure the file is not corrupt and that it is the correct file for the machine. Wait for analysis to finish. The process will take a few minutes
  11. Once analysis is complete, the Validation Info window displays. Press the OK button to begin the firmware upgrade process
    Item Description
    Firmware Machine component to be updated
    Version Comparison of the firmware upgrade file version and the installed firmware
    Upper = Higher level firmware version
    Lower = Lower level firmware version
    Same = Same firmware version
    Model Check of firmware file model and machine model
    Matched = File model and machine model are correct
    Unmatched = File model and machine model are not correct
    State Upgrade status
    Updatable = Component will be upgraded
    Same version installed = Component will not be upgraded
    Overwrite Allows a technician to override upgrade logic and force the machine to install the firmware file on the USB drive regardless of version
  12. Once the firmware upgrade process begins, the F/W Update Progress window will display. This window displays the current progress and time remaining. Wait for the firmware upgrade process to complete.
    Note: Depending on the firmware file size, the general upgrade process may take about 10~15 minutes to complete. However, the full upgrade process may take up to 25 minutes to complete. Do not turn off the power while the firmware is being updated
  13. Once the firmware upgrade process is complete, the F/W Update Result window will display. This window displays the results of the firmware upgrade, and indicates that the firmware process completed successfully. Press the Close button. The machine will reboot completing the firmware upgrade process.
  14. Press [Machine Setup]> [Machine Details] > [Software Versions], If you wish to check your firmware version.

Updating from the Network

Perform the following procedure to update the printer firmware from the network.

  1. Go to the SyncThru Web Service (SWS) main home page, clicks the [Maintenance].
  2. On the left menu tab, click [Application Management]. You must check or print out the current firmware versions of each unit and software. You should compare the version after the firmware update is finished.
  3. For firmware updating , click [login] to access as default administrator as shown in the picture below. See "Login as Administrator" for administrator's password and other information
  4. Go to [Maintenance] and [Application Management], Click the [Add] button for installing applications.
  5. Choose installation file by browsing file system.
  6. If the PAR file is valid, the MFP device will display the PAR package details.
    [Version] shows compare result with currently installed version.
    [Model] indicates whether firmware model is matched with the MFP device.
    [N: Same Version] means the device will not update firmware because it has already same version.
    [N: Option] means the MFP device will not update firmware because option is not equipped.
    [N: System] means the MFP device will not update firmware because model is unmatched to MFP device. [Y: Updatable] means the MFP device is ready to update firmware.
    * For updating firmware, even if firmware is same version or unmatched model, check [Overwrite] box.
  7. Press the [OK] button to start update. The MFP device will attempt to install the PAR file by providing status messages
  8. Once the installation is complete, the MFP device will provide final result.
  9. Once the installation is complete, MFP device power-off and power-on automatically. In normal case, Firmware update takes around 10~15 min. And, full set firmware takes around 30 min at maximum.
Error Code
Service Mode, Troubleshooting
Parts Catalog
Compatibility
Downloads Files
Home
New Register Forgot Password?
Send message to us