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Eng
Ricoh PC301W
Firmware 3. Updating the Engine Firmware
Important
- Do not operate the machine using the operation panel, access the machine using Web Image Monitor, perform fax transmissions, printing, or TWAIN scanning during the update process.
- The update may take a while to complete. Do not turn off the power during the update. Turn off the power only when an update completion message appears on the machine's operation panel.
- Never disconnect the cable you are using for the updates during the update process.
- When using a computer running on a Windows operating system, you must have an account that has Manage Printers permission. Log on as an Administrators group member to acquire this permission.
Note
- Using the following procedure to update the controller firmware, be sure to print the configuration page both before and after the update. Comparing pre- and post-update configuration pages allows you to check whether or not the update was successful.
- Download the firmware files to your computer. Then make a folder on a local drive of your computer and save the files there.
• UsbToolSP.exe (Service mode execute file)
• Setting.ini (Parameter setting)
• yyy.bin (Engine Firmware)
- It takes about five to ten minutes to update the firmware.
- Connect your computer securely to the machine with the USB or network cable that you will be using for the firmware update. Disconnect any other non-essential cables.
- Print the configuration page. (Print List/Report)
- Check the machine's firmware version.
- Open the top cover.
- Double-click the "UsbToolSP.exe" file to execute the updating program. A dialog box with cautionary statements appears.
- Read the cautionary statements carefully, and then click [OK]. The firmware update tool opens.
- For a USB connection, click [Eng. F/W Update (USB)].
For a network connection, enter the machine's IP address in [Machine IP address], and then click [Eng. F/W Update (LAN)].
Note: Do not use the [F/W Update (USB)] and [F/W Update (LAN)]. The firmware update starts.
- The message "Eng Firmware is updating..." appears.
- Wait until the update completion message appears on the machine’s operation panel.
- Click [Close] to close the update tool.
- Close the top cover.
- Turn off the power of the machine, and then turn it back on.
- Print a configuration or maintenance page to check the machine's firmware version.
Caution
- Do not turn off the machine until the update completion message appears on the machine’s operation panel. Otherwise, the controller board will be damaged.
- If the update completion message does not appear, the download failed. Try again. You can also switch from an Ethernet connection to a USB connection and see if that works. If you still cannot download the firmware, it may be necessary to change the engine board and/or the controller board.
- If power failed during the download, try again. If you still cannot download the firmware, it may be necessary to change the engine board and/or the controller board.