Ricoh M0AJ SPC840DN
Troubleshooting. When SC370 (TM (ID) Sensor Calibration Error) is Displayed
Cause
• TM (ID) sensor connector missing/connection error
• TM (ID) sensor detection window dirt
• TM (ID) sensor malfunction
• Undulation in the ITB, or belt slippage
Solution
Check if the SC occurs by turning the power OFF then ON. If the SC occurs again, do the following steps.
- Check if all connectors related to TM/ID sensor are connected securely. Reconnect the connectors if they are disconnected, or loose.
- If TM/ID sensor is contaminated, clean it with a damp cloth (never use a dry cloth or alcohol). Check if there is an abnormality on the image transfer belt surface.
- If any abnormalities are found on the image transfer belt surface, replace the image transfer belt.
• Belt scratched
• Belt corrugation, belt skew
• Cleaning failure
• Background stains
• Filming - Check the TM/ID sensor for malfunctions, and repair or replace it if there are any defects.
- Check the harness. Replace the harness if it is damaged; connect it if it is disconnected.
- If the SC is not cleared even after performing steps 1 to 5, replace the BCU.
Recovery Check Procedure
- Execute Vsg adjustment with SP3-320-001(Vsg Adj: Execute :P Sensor).
- Execute SP3-323-001 (Vsg Adj OK?: Latest) to check the code.
• If the code is "1": Recovered
• If the code is not "1": Not recovered
Adjustment after Recovery
After performing recovery for SC370, execute the following adjustment procedure.
- Execute SP2-111-004 (Forced Line Position: Adj. Mode d).
- Execute the following SPs and check the results:
• SP2-194-007 (Execution Result)
• SP2-194-010 (Error Result: C)
• SP2-194-011 (Error Result: M)
• SP2-194-012 (Error Result: Y)
Execution result examples
Factory default: 0
Success: 1 - Execute SP3-011-001 (Manual ProCon :Exe).
- Execute the following SPs and check the results.
• SP3-012-001 to 010 (Front)
• SP3-012-011 to 020 (Center)
• SP3-012-021 to 030 (Rear)
Execution result examples (in order of YMCK from left)
• Factory default: [00,00,00,00]
• Starting adjust: [99,99,99,99]
• Fail Vsg adjust (Y): [21,99,99,99]
• Error of Development gamma Max (C): [99,99,55,99]
• Success: [11,11,11,11]