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Ricoh M0AC SPC435DN Z-P2

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Troubleshooting. BACKGROUND STAIN, NO PRINTING ON PAPER EDGE, IMAGE NOT CENTERED WHEN IT SHOULD BE

BACKGROUND STAIN

Symptom	Possible cause	Necessary actions
The reverse side of the paper is not clean.	Unclean paper transfer roller	Clean the paper transfer roller.
	Unclean paper path	Clean the paper path.
	Unclean registration roller	Clean the registration roller.
	Defective fusing unit	Replace the fusing unit.

NO PRINTING ON PAPER EDGE

Symptom	Possible cause	Necessary actions
Images are not printed in the areas around the paper edges.	Defective PCDU	Replace the PCDU.
	Defective toner cartridge	Replace the toner cartridge.
	Defective image transfer belt unit	Replace the image transfer belt unit.
	Image transfer belt not contacting PCDU	Check the image transfer belt unit.

IMAGE NOT CENTERED WHEN IT SHOULD BE

Symptom	Possible cause	Necessary actions
Images do not come to the center.	Incorrect installation of paper	Install the paper correctly.
	Incorrect paper guide position	Adjust the paper guide correctly.
	Incorrect margin setting	Adjust the margin setting.
	Defective BCU	Replace the BCU.
	Incorrect installation of paper tray	Uninstall the paper tray units and re-install them.

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