OKI MC360MFP
Troubleshooting. Paper transport jam. Transport jam occurred immediately after fuser is in position
| Confirmation Items | Confirmation Tasks | Action at NG |
|---|---|---|
| Check the motor operation | ||
| Fuser motor | By using the motor clutch test function of the maintenance utility, check whether fuser motor operates normally. Check whether load exists. |
Replace the main board (M32 PCB) with a new one. Replace the fuser with a new one. When trying to use a new fuser, please utilize the fuse keep mode of the maintenance utility. |
| Temperature control of roller rotate speed | ||
| Heat roller detected temperature | By using the switch scanning test function of the maintenance utility, check the heat roller detected temperature. Check whether abnormal low-temperature or high-temperature has been detected. | Replace the fuser with a new one; replace the rear sensor relay board (ZAK PCB) or main board (M32 PCB) with new one. When trying to use a new fuser, please utilize the fuse keep mode of the maintenance utility. |
| Check the mounting of fuser | ||
| Fuser | Check whether fuser has been mounted normally. (has the fuser been pressed to bottom?) | Mount the unit in position. |