Lexmark XM9145
Troubleshooting. Print quality. Toner specks check
Actions | Yes | No |
---|---|---|
Step 1 a Make sure that the photoconductor and printhead are clean. b Make sure that the photoconductor and printhead are properly installed. c Check the photoconductor for damage, and replace if necessary. Does the problem remain? |
Go to step 2. | The problem is solved. |
Step 2 a Make sure that the cartridge and photoconductor are installed. b Make sure that the cartridge and photoconductor are supported. Does the problem remain? |
Go to step 3. | The problem is solved. |
Step 3 Enter the Diagnostics menu, and then navigate to: PRINTER SETUP > Printed Page Count Does the page count reach 300K or 600K? |
Go to step 4. | Go to step 5. |
Step 4 Check the following for damage: • Developer unit • Transfer belt • Transfer roller Replace the parts if necessary. Does the problem remain? |
Go to step 5. | The problem is solved. |
Step 5 a Make sure that the fuser and its cable are properly connected. b Check the fuser for damage, and replace if necessary Does the problem remain? |
Contact the next level of support. | The problem is solved. |