Lexmark 7529-486 MC2535adwe
Troubleshooting. Print quality 4. Toner easily rubs off check
| Action | Yes | No |
|---|---|---|
| Step 1 Remove, and then insert the imaging kit. See “Imaging kit removal”. Does the problem remain? |
Go to step 2. | The problem is solved. |
| Step 2 a Place a narrow strip of paper over the gap between the developer units. Note: Make sure that the paper stays in place when inserting the imaging kit to prevent the laser from discharging the photoconductor units. b From the home screen, navigate to Settings > Reports > Print Quality Pages. c Check the test pages for solid colors. Is the solid color missing where the strip of paper was placed? |
Go to step 3. | Go to step 6. |
| Step 3 Reseat the printhead cable on the controller board. Does the problem remain? |
Go to step 4. | The problem is solved. |
| Step 4 Replace the printhead. See “Printhead removal”. Does the problem remain? |
Go to step 5. | The problem is solved. |
| Step 5 | Contact the next | The problem is |
| Replace the controller board. See “Controller board removal”. Does the problem remain? |
level of support. | solved. |
| Step 6 Reseat the HVPS cable on the HVPS and on the JHVPS1 connector on the controller board. Does the problem remain? |
Go to step 7. | The problem is solved. |
| Step 7 Check the HVPS cable for continuity. Is there continuity? |
Go to step 9. | Go to step 8. |
| Step 8 Replace the HVPS cable. Does the problem remain? |
Go to step 9. | The problem is solved. |
| Step 9 a Remove the transfer module. See “Transfer module removal”. b Check if the three HVPS contacts are properly positioned, and if they can freely move up and down. Are the contacts properly positioned, and do they freely move up and down? |
Go to step 11. | Go to step 10. |
| Step 10 a Reseat the HVPS. b Reseat the transfer module. |
Go to step 11. | The problem is solved. |
| Does the problem remain? | ||
| Step 11 Replace the imaging kit. See “Imaging kit removal”. |
Go to step 12. | The problem is solved. |
| Does the problem remain? | ||
| Step 12 Replace the HVPS. See “HVPS removal”. |
Go to step 13. | The problem is solved. |
| Does the problem remain? | ||
| Step 13 | Contact the next | The problem is |
| Replace the controller board. See “Controller board removal”. Does the problem remain? |
level of support. | solved. |