Lexmark 7529-486 MC2535adwe

Note: Before performing this print quality check, go to the home screen and navigate to Settings > Troubleshooting > Print Quality Test Pages, and then perform the initial print quality check.

Action	Yes	No
Step 1 Depending on your operating system, specify the paper type from the Printing Preferences or Print dialog. Notes: • Make sure that the setting matches the paper loaded. • You can also change the setting on the printer control panel. Does the problem remain?	Go to step 2.	The problem is solved.
Step 2 Check if the paper weight is supported. Note: If the weight is not supported, then load a supported one. Does the problem remain?	Go to step 3.	The problem is solved.
Step 3 Load paper from a fresh package. Note: Paper absorbs moisture due to humidity. Store paper in its original wrapper until it is ready to be used. Does the problem remain?	Go to step 4.	The problem is solved.
Step 4 a From the home screen, navigate to Settings > Device > Maintenance > Configuration Menu > Reports > Event Log b Check the log history for fuser error codes. Are fuser error codes logged?	Go to step 5.	Contact the next level of support.
Step 5 Perform the service check for the error code. Does the problem remain?	Go to step 6.	The problem is solved.
Step 6 Replace the LVPS. Does the problem remain?	Contact the next level of support.	The problem is solved.