Lexmark 7529-486 MC2535adwe
Troubleshooting. Print quality 1. Blurred print check
| Action | Yes | No |
|---|---|---|
| Step 1 From the home screen, navigate to Settings > Print > Quality > Advanced Imaging > Color Adjust. Does the problem remain? |
Go to step 2. | The problem is solved. |
| Step 2 Load paper from a fresh package. Note: Paper absorbs moisture due to humidity. Store paper in its original wrapper until it is ready to be used. Does the problem remain? |
Go to step 3. | The problem is solved. |
| Step 3 a Remove the imaging kit. See “Imaging kit removal”. b Clean the printhead lenses. See “Cleaning the printhead lenses”. Does the problem remain? |
Go to step 4. | The problem is solved. |
| Step 4 a Enter the Diagnostics menu, and then navigate to: Printer diagnostics & adjustments > Weather Station b Press OK or touch Start. Are the temperature and humidity levels reported similar to the actual temperature and humidity levels in the room? |
Go to step 6. | Go to step 5. |
| Step 5 Perform the weather station service check. See “Weather station removal”. Does the problem remain? |
Go to step 6. | The problem is solved. |
| Step 6 Make sure that the HVPS cable is properly connected to the HVPS connector on the controller board. Does the problem remain? |
Go to step 7. | The problem is solved. |
| Step 7 Check the HVPS cable for continuity. Is there continuity? |
Go to step 10. | Go to step 8. |
| Step 8 Check the HVPS cable for damage, and replace if necessary. |
Go to step 9. | The problem is solved. |
| Does the problem remain? | ||
| Step 9 a Remove the transfer module. See “Transfer module removal”. b Make sure that the three HVPS contacts are properly positioned, and can freely move up and down. Are the contacts properly positioned, and do they freely move up and down? |
Go to step 11. | Go to step 10. |
| Step 10 a Reseat the HVPS. b Reseat the transfer module. Does the problem remain? |
Go to step 11. | The problem is solved. |
| Step 11 Replace the HVPS. See “HVPS removal”. Does the problem remain? |
Go to step 12. | The problem is solved. |
| Step 12 Replace the transfer module. See“Transfer module removal”. Does the problem remain? |
Go to step 13. | The problem is solved. |
| Step 13Replace the controller board. See “Controller board removal”. Does the problem remain? |
Contact the next level of support. | The problem is solved. |