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Kyocera TASKalfa 300ci

Troubleshooting. Paper misfeeds. Jam code: 22 - 24

Problem Causes/check procedures Corrective measures
(13) A paper jam in the paper feed section is indicated during copying (multiple sheets in cassette 1). Jam code 22 Defective feed switch 1. Run maintenance item U031 and turn feed switch 1 on and off manually. Replace the switch if indication of the corresponding switch on the touch panel is not displayed in reverse.
Defective feed pulleys or feed rollers. Check visually and replace.
Defective paper feed clutch 1. Run maintenance item U032 and select paper feed clutch 1 on the touch panel to be turned on and off. Check the status and remedy if necessary.
Electrical problem with paper feed clutch 1. Check
Defective paper conveying motor. Run maintenance item U030 and select paper conveying motor on the touch panel to be turned on and off. Check the status and remedy if necessary.
(14) A paper jam in the paper feed section is indicated during copying (multiple sheets in cassette 2). Jam code 23 Broken feed switch 2 actuator. Check visually and replace switch.
Defective feed switch 2. Run maintenance item U031 and turn feed switch 2 on and off manually. Replace the switch if indication of the corresponding switch on the touch panel is not displayed in reverse.
Defective feed pulleys or feed rollers. Check visually and replace.
Defective paper feed clutch 2. Run maintenance item U032 and select paper feed clutch 2 on the touch panel to be turned on and off. Check the status and remedy if necessary.
Electrical problem with paper feed clutch 2. Check
Defective paper conveying motor. Run maintenance item U030 and select paper conveying motor on the touch panel to be turned on and off. Check the status and remedy if necessary.
(15) A paper jam in the paper feed section is indicated during copying (multiple sheets in cassette 3). Jam code 24 Broken feed switch 3 actuator. Check visually and replace switch.
Defective feed switch 3. Run maintenance item U031 and turn feed switch 3 on and off manually. Replace the switch if indication of the corresponding switch on the touch panel is not displayed in reverse.
Defective feed pulleys or feed rollers. Check visually and replace.
Defective PF paper feed clutch 1. Run maintenance item U247 and select PF paper feed clutch 1 on the touch panel to be turned on and off. Check the status and remedy if necessary.
Electrical problem with PF paper feed clutch 1. Check
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