Kyocera ECOSYS P8060cdn

5. Paper jam caused by improperly loaded paper in the cassette or the paper deck

Step	Check description	Assumed cause	Measures
1	Relocating the paper width guides	The locations of the paper width guides do not fit with the paper size.	Relocate the paper width guides or the MP paper width guides along the paper size when the paper skew or the paper creases occur.
2	Checking the paper	The paper fanning is not enough.	Fan paper and reload it in the paper source. If a part of the paper is bent, remove it.
3	(When feeding the paper from the large capacity feeder) Checking the paper	The paper is not properly loaded.	When the paper is loaded over the guide in the deck of the large capacity paper feeder, reload the paper so the paper edge is not on the corner of the deck.

6. Paper jam due to the inferior paper

Step	Check description	Assumed cause	Measures
1	Checking the paper	Unspecified papers are used.	Explain to the user to use the paper within the specifications

7. Paper jam due to the conveying rollers or pulleys

Step	Check description	Assumed cause	Measures
1	Checking the roller or the pulley	The roller or surface of the pulley is dirty, or faulty.	Check if the rollers or the pulleys have no paper dust, toner, foreign objects, diameter change or frictional wear, and clean their surface. If not repaired, replace the parts.
2	Checking the motor	The motor does not operate properly.	Execute U030 (main unit) or U240 (finishers) to check the related motor operation. If the motor does not operate properly, perform the field measures of each paper jam code.
3	Checking the clutch	The clutch does not operate properly.	Execute U032 (main unit) to check the clutch operation. If the clutch does not operate properly, reattach it and reconnect the connector. If not repaired, replace the individual clutch or the unit containing the clutch.
4	Cleaning the roller shaft and the bearings	The roller shaft or the bearings are dirty.	If a load is given to the roller rotation caused by the dirt of the roller shaft or the bearings, clean.
5	Checking the spring	The spring does not press the conveying roller or pulley properly.	Check if the spring is dropping off or the roller and the pulley are pressed properly, then reattach them if necessary.