PrintCopy.info service

Konica-Minolta bizhub C750i

Troubleshooting. Jam Codes: 11-01, 11-02, 11-04, 11-05, 11-40

Contents

JAM type Misfeed at tray 1 paper feed section
JAM code 11-01, 11-02, 11-04, 11-05, 11-40
JAM detection timing 11-01
After the tray 1 starts to feed paper, the registration sensor/1 (PS1) is not turned ON (unblocked) even after the lapse of a given period of time after the leading edge of the paper has turned ON the tray 1 paper feed sensor (PS23).
  11-02
For paper fed from the tray 1, loop forming has not been complete before a sheet enters the registration roller because the rise timing of load to perform registration is earlier than the rise timing of load to form a loop.
11-04
The leading edge of the paper is not turned ON (unblocked) the registration sensor/2 (PS72) even after the lapse of a given period of time after the tray 1 starts to feed paper.
11-05
The leading edge of the paper is not turned ON the tray 1 paper feed sensor (PS23) even after the lapse of a given period of time after the tray 1 starts to feed paper.
11-40
For paper fed from the tray 1, the image write start signal permit continues to be disabled for a predetermined period of time after the timing of the image write start signal output.
Paper jam of a sheet of paper left at the tray 1 paper feed section results, if the tray 1 paper feed sensor (PS23) is turned ON when operation stops due to the tray 1 FD size error.
Misfeed processing location • Right door
• Tray 1
Relevant parts • Paper feed motor (M22)
• Registration motor (M24)
• Registration sensor/1 (PS1)
• Tray 1 paper feed sensor (PS23)
• Registration sensor/2 (PS72)
• Base board (BASEB)

Procedure

Step Action Control signal Location
1 Initial check items    
2 PS1 I/O check, sensor check BASEB CN15E-9 (ON) 4-C
3 PS72 I/O check, sensor check BASEB CN15E-19 (ON) 5-C
4 PS23 I/O check, sensor check BASEB CN23E-2 (ON) 15-K
5 M22 load check
• Check code: 28
• Multi code: 31, 34, 35
BASEB CN31E-1 to 4 23-K
6 M24 load check
• Check code: 26
• Multi code: 1, 4, 5
BASEB CN31E-9 to 12 24-K
7 Replace BASEB.    
Error Code
Service Mode, Troubleshooting
Parts Catalog
Compatibility
Downloads Files
Home
New Register Forgot Password?
Send message to us