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Konica-Minolta bizhub C227

Troubleshooting. Jam Codes: 11-01, 11-02, 11-40

Contents

JAM type Misfeed at tray 1 feed section
JAM code 11-01, 11-02, 11-40
JAM detection timing 11-01
The leading edge of the paper is not turned ON (unblocked) the registration sensor (PS1) even after the lapse of a given period of time after the tray 1 starts to feed paper.
  11-02
For paper fed from the tray 1, due to a delay in paper arrival, loop forming in front of the registration roller is not complete before the rise timing of the transport motor (M1).
  11-40
For paper fed from the tray 1, the image write start signal permit continues to be disabled for a predetermined period of time after the timing of the image write start signal output.
Misfeed processing location • Right door
• Tray 1
Relevant parts • Transport motor (M1)
• Tray 1 paper feed clutch (CL3)
• Registration clutch (CL4)
• Registration sensor (PS1)
• MFP board (MFPB)

Procedure

Step Action Control signal Location
1 Initial check items    
2 PS1 I/O check, sensor check MFPB CN13E<A>-9 (ON) 7-C
3 CL3 operation check MFPB CN5E<A>-11 (ON) 9-C
4 CL4 operation check MFPB CN30E-2 (ON) 13-C
5 M1 operation check MFPB CN11E-4 (REM)
MFPB CN11E-7 (LOCK)
3-C
6 MFPB F13E, F21E conduction check    
7 Replace MFPB.    
Error Code
Service Mode, Troubleshooting
Parts Catalog
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