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Konica-Minolta bizhub C224e

Troubleshooting. Jam Code: 20-01, 20-02

Contents

JAM type Misfeed at vertical transport section
JAM code 20-01, 20-02
Detection timing 20-01
The registration sensor (PS1) is not unblocked even after the lapse of a given period of time after the paper has turned ON the tray 2 vertical transport sensor (PS19).
  20-02
For paper fed from the tray 2, tray 3, tray 4 or LCT, loop forming has not been complete before a sheet enters the registration roller because the rise timing of load to perform registration is earlier than the rise timing of load to form a loop.
Misfeed processing location Right door
Relevant parts • Transport motor (M1)
• Tray 2 vertical transport clutch (CL2)
• Registration clutch (CL4)
• Registration sensor (PS1)
• Tray 2 vertical transport sensor (PS19)
• Front side board (FRB)
• Printer control board (PRCB)

Procedure

Step Action Control signal Location
1 Initial check items    
2 PS1 I/O check, sensor check FRB CN8-3 (ON) 4 to 5-L
3 PS19 I/O check, sensor check PRCB CN19-2 (ON) 8-C
4 CL2 operation check PRCB CN19-13 (ON) 10-C
5 CL4 operation check FRB CN8-7 (CL4_24V) 4-L
6 M1 operation check PRCB CN31-2 (REM)
PRCB CN31-5 (LOCK)
bizhub C364e 21-J
bizhub C284e 22-J
bizhub C224e 24-J
7 Replace FRB    
8 Replace PRCB    
Error Code
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