Konica-Minolta bizhub C224e

• When a paper misfeed occurs, first perform the following initial check items.

Check item	Action
Does paper meet product specifications?	Replace paper.
Is the paper curled, wavy, or damp?	Replace paper. Instruct user on proper paper storage.
Is a foreign object present along the paper path, or is the paper path deformed or worn?	Clean the paper path or replace the part on the paper path if necessary.
Are rolls/rollers dirty, deformed, or worn?	Clean the defective roll/roller. Replace the defective roll/roller.
Are the paper size and the detected paper size by the edge guide are matching?	Adjust the edge guide to match the paper size.
Are the actuators operating correctly?	Correct the defective actuator. Replace the defective actuator.

Paper jam for thin paper

If paper jams occur while feeding thin paper (52 g/m2 (13 13/16 lb)) from the tray 1 or the tray 2, adjust the paper pick-up pressure of the tray 1 or the tray 2 to apply the pick-up pressure for thin paper to the tray. However, if the pick-up pressure is changed to the one for thin paper, jam may occur especially when thick paper is used.

Pick-up pressure adjustment of the tray 1/2Paper jam for thin paper

Paper jam for thick paper

If paper jams occur while feeding thick paper from the manual bypass, adjust the separator roller pressure of the manual bypass to apply the separator roller pressure for thick paper to the tray. However, if the separator roller pressure is changed to the one for thick paper, jam may occur especially when thin paper is used.

Separator roller pressure adjustment of the bypass tray