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HP LaserJet Pro Color MFP M476

Service mode. Product resets

Restore the factory-set defaults

Restoring the factory-set defaults returns most of the settings to the factory defaults. It will not reset the page count or tray size, but it might reset the language. To restore the product to the factory-default settings, follow these steps.

  1. Touchscreen control panels: Touch the Setup Setup button to open the Setup menu.
  2. Open the Service menu.
  3. Select the Restore defaults item, and then press the OK button.
    The product automatically restarts.

NVRAM initialization

CAUTION:
All HP Jetdirect settings are also reset. Be sure to print a configuration page before performing an NVRAM initialization. Make note of the IP address that is listed on the Jetdirect configuration page. You need to restore the IP address after performing an NVRAM initialization.

An NVRAM initialization erases all data stored in the unprotected NVRAM sections. Performing an NVRAM initialization resets the following settings and information:

  • All menu settings are reset to factory default values.
  • All localization settings, including language and country/region, are reset.

After performing an NVRAM initialization, reconfigure any computers that print to this product so that the computers can recognize the product.

  1. Turn the product off.
  2. Press and hold the lower right quadrant of the touchscreen. Keep the quadrant depressed as you turn the product on.
  3. When the Permanent Storage Init. message appears on the display, release the buttons.
  4. When the product has finished the NVRAM initialization, it returns to the Ready state.

Super NVRAM initialization

A super NVRAM initialization restores the product to the “generic product mode” in which it arrived from the factory. This means that you will have to reset the language and country/region settings when the product starts after the initialization. A super NVRAM initialization erases all data stored in the protected and unprotected NVRAM sections.

  1. Turn the product off.
  2. Press and hold the lower left quadrant of the touchscreen. Keep the quadrant depressed as you turn the product on.
  3. When the Permanent Storage Init. message appears on the display, release the buttons.
  4. When the super NVRAM initialization has been completed, the product enters the generic product mode.
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