HP LaserJet MFP E72535
Troubleshooting. Paper edge contamination
Symptom
Paper tail edge is contaminated by toner. Contamination positions correspond to paper guide rib positions.
Cause
The paper guide rib can be contaminated by splattered toner from the Development unit after long term use of the printer. The paper tail edge contamination cab occur when the paper edge touches the paper guide rib.
Troubleshooting
- This problem can occur after long term use. (150,000 images or more)
- The service technician must clean the contaminated paper guide ribs when replacing the transfer roller unit. Cleaning the contaminated paper guide ribs will prevent paper edge contamination.
