Epson WorkForce WF-C5210
Troubleshooting. ADF/SCN ERROR (4)
Error name
- HP detection failure (error code: 100016)
Cause
- The zero-point mark cannot be scanned.
Suspected cause
- CIS Module failure
- FFC disconnection in ADF/SCN
- Main Board failure
Troubleshooting
| Step | Check and measure | Yes | No |
|---|---|---|---|
| 1 | Visually check the FFCs of the ADF/SCN Unit. Check the FFCs (x2) in ADF/SCN to make sure that it is not inserted obliquely, disconnected, or damaged. |
Go to step 2 | Correctly insert the two FFCs. If FFC is damaged, replace the ADF/SCN Unit. (Replace the unit even if one of the two FFCs is damaged.) |
| 2 | Replace the ADF/SCN Unit. Does the error occur after replacing the ADF/SCN Unit? |
Go to step 3 | End |
| 3 | Replace the Main Board Assy. Does the error occur after replacing the Main Board Assy? |
End |