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Eng
Epson SC-F6280
Troubleshooting. Trouble on NVRAM Viewer
This section describes possible troubles on NVRAM Viewer and their causes and remedies.
The button to open the NVRAM Viewer is not displayed.
Cause |
Check Item |
Remedy |
NVRAM Viewer function is set to Hide. |
With a text editor, open the ini file (ServPrg.ini) in the “Common” folder of the Service Program, and check the setting status of the NVRAM Viewer. (0 = Hide, 1 = Show) |
Adjust the setting according to the policy of each local sales subsidiary. |
The contents and the items displayed in the NVRAM Viewer do not match with each other
Cause |
Check Item |
Remedy |
The Service Program you are running is different one. |
Are you running the Service Program for this product? |
Use the proper Service Program for this product. |
History of the error and the counter reset are not displayed on the NVRAM Viewer
Cause |
Check Item |
Remedy |
History of the error and the counter reset are shown only as a CSV file. It will not be shown in the Viewer, because they have too many items |
|
Click the “Send as CSV” button on the lower right NVRAM Viewer screen to output the CSV file. These histories are recorded in this file. |