Brother MFC1810
Troubleshooting. 5.1 Cannot print data
User Check
- Check that the USB cable is not damaged.
- When using an interface switch, check that the correct machine is selected.
- Check the relevant section in the User's Guide.
- Check the driver settings.
- Reset the machine to the default settings. (Refer to the User's Guide.)
Step | Cause | Remedy |
---|---|---|
1 | Machine connection | For Macintosh, check the Product ID*. When it is wrong, update the firmware. |
2 | Main PCB failure | Replace the main PCB ASSY. |
* Check the Product ID on a Macintosh according to the following procedure:
- Select “About This Mac” from the “Apple” menu.
- Press the “More Info...” button in the “About This Mac” dialog box.
- Select “USB” at the bottom of “Hardware” in the “Content” on the left side of the screen.
- Select “DCP-XXXX” or “MFC-XXXX” in the “USB Device Tree”.
- Check the Product ID under “DCP-XXXX” or “MFC-XXXX”.
Product ID (hexadecimal)
- DCP-1510 : 02D0h
- MFC-1810 : 02D1h