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Brother HL3160CDW

Troubleshooting. 2.8.5 Paper jam at the duplex tray

User Check

• Flip over the paper in the T1 or rotate the paper 180°.
• Check that the thickness of the paper is 60 to 163 g/m2 for the duplex tray.
• Flip through the paper and reset it in the T1.
• Use A4 or Letter paper specified by the manufacturer.

Step Cause Cause
1 Foreign object in the duplex paper feeding system Remove the foreign object.
2 Fuser cover attachment failure Reattach the fuser cover.
3 Back cover failure Replace the back cover.
4 T1 duplex paper feeding system failure Replace the T1.
5 Duplex clutch failure Replace the paper feed unit.
6 Duplex unit failure Replace the duplex unit.
7 Main PCB failure Replace the main PCB.

 

Error Code
Service Mode, Troubleshooting
Parts Catalog
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