Brother HL3160CDW
Troubleshooting. 2.8.3 Paper jam at the paper feeding section at the center of the machine
User Check
• Check that the paper is set in the T1 correctly.
• Flip over the paper in the T1 or rotate the paper 180°.
• Adjust each paper guide according to the paper size.
• Check that there is not too much paper set in the T1.
• Check that the thickness of the paper is 60 to 163 g/m2.
• Flip through the paper and reset it in the T1.
• Check that the belt unit is installed correctly.
• Replace the drum unit.
• Replace the belt unit.
| Step | Cause | Cause |
|---|---|---|
| 1 | Foreign object inside the machine | Remove the foreign object. |
| 2 | Eject actuator coming off | Reattach the eject actuator. |
| 3 | Connection failure of the eject sensor harness | Reconnect the eject sensor harness. |
| 4 | Fuser cover attachment failure | Reattach the fuser cover. |
| 5 | Damaged fuser drive gear | Replace the fuser drive gear. |
| 6 | Eject sensor failure | Replace the eject sensor PCB. |
| 7 | Registration rear sensor failure | Replace the paper feed unit. |
| 8 | Paper feed motor or process motor failure | Replace the process drive unit. |
| 9 | Damaged fuser unit | Replace the fuser unit. |
| 10 | Main PCB failure | Replace the main PCB. |