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Brother HL3160CDW

Troubleshooting. 2.8.2 Paper jam at the manual feed slot

User Check

• Check that the paper is set in the manual feed slot correctly.
• Flip over the paper in the manual feed slot or rotate the paper 180°.
• Adjust the paper guide according to the paper size.
• Check that multiple sheets of paper are not set.
• Check that the thickness of the paper is 60 to 163 g/m2.

Step Cause Cause
1 Foreign object around the manual feed slot Remove the foreign object.
2 Registration front actuator coming off Reattach the registration front actuator.
3 Connection failure of the registration clutch harness Reconnect the registration clutch harness.
4 Damaged gears in the paper feed drive unit Replace the paper feed drive unit.
5 Paper feed motor failure Replace the process drive unit.
6 Damaged fuser unit Replace the fuser unit.
7 Main PCB failure Replace the main PCB.
Error Code
Service Mode, Troubleshooting
Parts Catalog
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