Brother HL-L2366DW
Troubleshooting. 2.8.1 Paper jams in the paper tray
User Check
• Check that the paper is set in the paper tray correctly.
• Flip over the paper in the paper tray or rotate the paper 180°.
• Adjust the paper guide according to the paper size.
• Check that there is not too much paper set in the paper tray.
• Check that the thickness of the paper is 60 to 105g/m2.
• Flip through the paper and reset it in the paper tray.
• Replace the toner cartridge with a new one.
• Replace the drum unit with a new one.
Step | Cause | Remedy |
---|---|---|
1 | Foreign object around the paper tray | Remove the foreign object. |
2 | Paper dust cleaning roller attachment failure | Reattach the paper dust cleaning roller. |
3 | Registration front actuator coming off | Reattach the registration front actuator. |
4 | Connection failure of the registration front/rear sensor PCB harness | Reconnect the registration front/rear sensor PCB harness. |
5 | Connection failure of the registration clutch harness | Reconnect the registration clutch harness. |
6 | Connection failure of the HVPS flat cable | Reconnect the HVPS flat cable. |
7 | HVPS flat cable breakage | Replace the HVPS flat cable. |
8 | Registration front sensor failure | Replace the registration front/rear actuator holder ASSY. |
9 | Registration clutch failure | Replace the registration clutch. |
10 | Main motor failure | Replace the main motor. |
11 | New toner sensor PCB failure | Replace the new toner sensor PCB ASSY. |
12 | Panel PCB failure | Replace the panel PCB ASSY. |
13 | High-voltage power supply PCB failure | Replace the high-voltage power supply PCB ASSY. |
14 | Damaged gears in the paper feeding system | Replace the main frame L ASSY. |
15 | Damaged fuser unit | Replace the fuser unit. |
16 | Main PCB failure | Replace the main PCB ASSY. |