Brother DCP9040CN
Troubleshooting. Paper Jam
Paper jam in the paper tray and front cover
Step | Cause | Check | Result | Remedy |
---|---|---|---|---|
1 | Belt unit malfunction | Does the belt unit move correctly? | No | Replace the belt unit. |
2 | Registration front actuator move smoothly or catching in some position | Does the registration front actuator move smoothly? | No | Re-assemble the registration front actuator. |
3 | T1 registration front sensor failure | Does T1 registration front sensor move smoothly? (Check it following the procedure described in “Maintenance mode 32”.) | No | Replace the front door unit ASSY |
Paper jam in the back cover and paper eject section
Step | Cause | Check | Result | Remedy |
---|---|---|---|---|
1 | Foreign object around fuser unit | Is there a foreign object around the fuser unit? | Yes | Remove the foreign object. |
2 | Paper eject ASSY malfunction | Is each pinch roller of the paper eject ASSY attached to each paper eject roller properly? | No | Replace the paper eject ASSY. |
3 | Paper eject actuator failure | Does the paper eject actuator move smoothly? Is it damaged? |
No | Replace the fuser unit. |
Paper jam in the DX paper feeding section
User Check
- Use the A4 size paper.
- Use paper which has not curled.
- Do not use too thin paper.
- Check that the DX paper size (A4/Letter) switch lever of the DX feed ASSY is placed in the correct position.
Step | Cause | Check | Result | Remedy |
---|---|---|---|---|
1 | Deformation of paper guide DX on the bottom of the paper tray | Is the paper guide DX deformed? | No | Replace the paper tray. |
2 | DX feed ASSY failure | Is the DX feed ASSY deformed? Do the rollers of the DX feed ASSY move correctly? |
No | Replace the DX feed ASSY. |