Brother DCP-L5500D
Troubleshooting. 2.3 No paper is fed from TT
User Check
• Check that the paper is set in the paper tray correctly.
• Check that there is not too much paper set in the paper tray.
• Flip over the paper in the paper tray or rotate the paper 180°.
• Check that the thickness of the paper is 60 to 120 g/m2 (paper tray 2 to 5).
• Check that the MP tray, LT or TT are not set as the paper tray.
• Flip through the paper and reset it in the paper tray.
• Clean the paper pick up roller.
• Install the latest main firmware.
• Replace the relay AC cord.
• Turn the power switch of TT OFF and then back ON again.
Step | Cause | Remedy |
---|---|---|
1 | Dirt on a paper dust cleaning roller of the paper tray | Clean the appropriate paper dust cleaning roller. |
2 | Attachment failure of a roller holder ASSY | Reattach the appropriate roller holder ASSY correctly. |
3 | Connection failure of the TT motor harness | Reconnect the TT motor harness. |
4 | Connection failure of a TT paper feed sensor harness | Reconnect the appropriate TT paper feed sensor harness. |
5 | Connection failure of a TT relay PCB harness | Reconnect the appropriate TT relay PCB harness. |
6 | Connection failure of the TT control PCB harness | Reconnect the TT control PCB harness. |
7 | Connection failure of the TT lowvoltage power supply PCB harness | Reconnect the TT low-voltage power supply PCB harness. |
8 | Connection failure of a TT release clutch harness | Reconnect the appropriate TT release clutch harness. |
9 | Connection failure of a TT pickup clutch harness | Reconnect the appropriate TT pickup clutch harness. |
10 | Connection failure of a TT jam sensor harness | Reconnect the appropriate TT jam sensor harness. |
11 | A TT paper empty actuator coming off | Reattach the appropriate TT paper empty actuator. |
12 | Abrasion of a paper pick up roller | Replace the appropriate PF kit. |
13 | A TT release clutch failure | Replace the appropriate TT release clutch. |
14 | A TT pickup clutch failure | Replace the appropriate TT pickup clutch. |
15 | A TT paper empty sensor failure | Replace the appropriate TT paper empty sensor PCB ASSY. |
16 | TT balance sensor L/R failure | Replace the TT balance sensor L/R. |
17 | A TT jam sensor failure | Replace the appropriate TT jam sensor PCB ASSY. |
18 | Damaged a plate gear | Replace the appropriate plate gear. |
19 | Damaged an LT/TT connector | Replace the appropriate LT/TT connector. |
20 | TT motor failure | Replace the TT motor. |
21 | A TT relay PCB failure | Replace the appropriate TT relay PCB ASSY |
22 | TT control PCB failure | Replace the TT control PCB ASSY. |
23 | Panel PCB failure | Replace the panel PCB ASSY. |
24 | TT low-voltage power supply PCB failure | Replace the TT low-voltage power supply PCB ASSY. |
25 | Main PCB failure | Replace the main PCB ASSY. |