Description: Misregistration and misprint of one to three labels. Vertical drift in top-of-form registration.
Causes: Media was pulled when motor was not moving. Printer in Rewind or Peel-Off Mode turned on without media or liner around rewind spindle. Misadjusted media sensor. Tolerances of the mechanical parts and printer modes create ±1 mm vertical drift
Remedy: Open and close printhead so it calibrates to find label length. Load media correctly for Rewind or Peel-Off Mode. Place media sensor in proper position. Use top position setting to reposition top of form. Calibrate if excessive.
Code: 22
Display:
Description: Label jam in rear area of printhead.
Causes: Upper media plate (snap plate) needs cleaning.
Remedy: Clean upper media plate (snap plate).
Code: 23
Display:
Description: Printed label feeds out and then backfeeds, immediately resting under the printhead.
Causes: Printer set for Cutter Mode with no cutter installed.
Remedy: Set correct print mode.
Code: 24
Display:
Description: Changes in parameter settings did not take effect.
Causes: Parameters set incorrectly. If problem persists, there may be a problem on the main logic board.
Remedy: Cycle power. Reload factory defaults. Set parameters and save permanently. Replace main logic board.