Description: Single Board Controller PWB to IOT PWB Error RAP 03-300 The single board controller PWB to IOT communications have failed. 03-306 The IOT PWB has received an inappropriate print command from the single board controller PWB. 03-461 A speed mismatch has been detected between the single board controller PWB and the IOT PWB, in the NVM settings. 03-482 The single board controller PWB has failed to receive a +24V on signal from the IOT PWB. 03-805 The IOT PWB has received an un-recognized message from the single board controller PWB. 03-870 The IOT PWB cannot be recognized by the single board controller PWB.
Remedy: 1. Switch off the machine, GP 14. Ensure all the connectors on the single board controller PWB, PL 3.24 Item 3 and the IOT PWB, PL 1.10 Item 2 are correctly and securely seated. Switch on the machine, GP 14. 2. If the fault was detected during a software upgrade, go to Flag 1. Check P/J107 on the single board controller PWB. Re-load the software set, GP 4 Machine Software. 3. Perform OF7 IOT PWB Diagnostics RAP. 4. Go to Flag 2. Check the wiring, GP 7. If necessary, install a new single board controller PWB module / LVPS / IOT PWB harness, PL 3.24 Item 14. 5. 03-461 Only: Go to the OF7 IOT PWB Diagnostics RAP. Check CR 27 for an indication of NVM Test Failure. 6. Install a new IOT PWB, PL 1.10 Item 2. Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed. 7. Install a new single board controller PWB, PL 3.24 Item 3.
Code: 03-310
Description: Single Board Controller PWB to UI Error RAP 03-310 The single board controller PWB cannot communicate with the UI within one minute of power-on or after three retries.
Remedy: 1. Ensure all the connectors on the single board controller PWB, PL 3.24 Item 3 and UI control PWB, PL 2.10 Item 11 are correctly and securely seated. 2. Go to Flag 1, Flag 2 and Flag 3. Check the wiring. Repair or install new harnesses as necessary, PL 2.10. 3. Go to Flag 1. Check the voltages. Refer to: • 01B 0V Distribution RAP. • 01D +3.3V Distribution RAP. • 01F +12V Distribution RAP. 4. Install new components as necessary: • Single board controller PWB, PL 3.24 Item 3. • UI control PWB, PL 2.10 Item 11.
Description: Single Board Controller PWB Failure RAP 03-315 The single board controller PWB has performed a crash recovery procedure. 03-325 A single board controller PWB clock is not functioning. 03-347 The single board controller PWB POST has failed the EPC test. 03-348 The single board controller PWB POST has failed the ASIC test. 03-349 The single board controller PWB POST has failed the rotation memory test. 03-355 The single board controller PWB POST has failed the NVM integrity test. 03-400 The single board controller PWB cannot detect additional EPC memory.
Remedy: 1. Ensure all the connectors on the PWBs that follow are correctly and securely seated: • Single board controller PWB, PL 3.24 Item 3. • Software module, PL 3.24 Item 8. • Memory module, PL 3.24 Item 12. • (W/TAG 150) Scanner daughter PWB, PL 3.24 Item 20. 2. Install new parts as necessary: • Memory module, PL 3.24 Item 12. • Software module, PL 3.24 Item 8. • (W/TAG 150) Scanner daughter PWB, PL 3.24 Item 20. • Single board controller PWB, PL 3.24 Item 3.
Code: 03-320 ... 03-324
Description: Single Board Controller PWB to DADH Error RAP 03-320 Communications between the single board controller PWB and the DADH have failed. 03-321 Communications between the single board controller PWB and the DADH are out of sequence. 03-322 The DADH has detected a read/write error. 03-323 The DADH has detected a software error. 03-324 The DADH has detected a boot check sum error.
Remedy: 1. Ensure all the connectors on the PWBs that follow are correctly and securely seated: • Single board controller PWB, PL 3.24 Item 3. • Scanner daughter PWB, PL 3.24 Item 20. • Power distribution PWB, PL 3.24 Item 5. • DADH PWB, PL 5.10 Item 5. Check also, the in-line connector in the communications/power cable, PL 5.10 Item 6. 2. Go to Flag 2. Check the voltages. Refer to: • 01B 0V Distribution RAP. • 01D +3.3V Distribution RAP. • 01G +24V Distribution RAP. 3. Go to Flag 1 and Flag 2. Check the wiring, GP 7. If necessary, install a new communication/ power cable, PL 5.10 Item 6. 4. If the fault was detected during a software upgrade, go to Flag 3. Check the connection. Reload the software, GP 4, Machine Software. 5. Install new components as necessary: • Single board controller PWB, PL 3.24 Item 3. • DADH PWB, PL 5.10 Item 5.
Code: 03-330, 03-462
Description: Single Board Controller PWB to Scanner Fault Entry RAP 03-330 A single board controller PWB to scanner PWB communications error has been detected. 03-462 A speed mismatch between the single board controller PWB and the scanner has been detected in the NVM.
Remedy: Perform one of the steps that follow: • For machines W/O TAG 150, go to the 03-330A, 03-462A Single Board Controller PWB to Scanner Faults RAP (W/O TAG 150). • For machines W/TAG 150, go to the 03-330B, 03-462B Single Board Controller PWB to Scanner Faults RAP (W/TAG 150).
Code: 03-330A, 03-462A
Description: Single Board Controller PWB to Scanner Fault RAP (W/O TAG 150)
Remedy: 1. Ensure all the connectors on the PWBs that follow are correctly and securely seated: • Single board controller PWB, PL 3.24 Item 3. • Power distribution PWB, PL 3.24 Item 5. • Scanner PWB, PL 14.25 Item 4. • CCD PWB, PL 14.25 Item 19. NOTE: To gain access to the scanner PWB, remove the document glass, PL 14.20 Item 5 and the scanner PWB cover, PL 14.25 Item 1. 2. Go to Flag 1, Flag 2 and Flag 3. Check the wiring. Repair or install new harnesses as necessary, PL 14.25 Item 5 or PL 14.25 Item 13. NOTE: Flag 4 indicates the main communication lines. 3. Go to Flag 1 and Flag 2. Check the voltages. Refer to: • 01B 0V Distribution RAP. • 01D +3.3V Distribution RAP. • 01F +12V Distribution RAP. • 01G +24V Distribution RAP. 4. Re-load the software, GP 4 Machine Software. 5. If necessary, install new components: • Single board controller PWB, PL 3.24 Item 3. • Power distribution PWB, PL 3.24 Item 5. • Scanner PWB, PL 14.25 Item 4. • Scanner module, PL 14.20 Item 1.