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Xerox WorkCentre 5024

Error Codes List page 2

  • Code: 003-972
  • Description: 1Job Max Page Over During Copy Job or Scan Job, the number of pages that can be scanned has been exceeded.
  • Remedy: Press [Stop] on the UI Panel and reduce the number of document pages.
  • Code: 003-973
  • Description: Auto Rotation NG Out Of Range During Copy Job, the following conditions were met. • Rotation is required. • The length of the image obtained by document x reduce/enlarge ratio is longer than 297 mm.
  • Remedy: Press [Stop] on the UI Panel and change the reduce/enlarge ratio.
  • Code: 004-345
  • Description: HVPS Communication Error Communication failure between the ESS/MCU PWB and the HVPS was detected.
  • Remedy: 1. Turn the power OFF and ON. 2. Turn OFF the power and check the connection between the HVPS J500 and the ESS/ MCU PWB J402 for open circuit, short circuit, and poor contact. 3. If no problem is found, replace the following parts in sequence: • HVPS (PL 18.3) • ESS/MCU PWB (PL 18.3)
  • Code: 005-122
  • Description: DADF Simplex/Side 1 Pre Regi Sensor On Jam • After Pre-Feed started for the first sheet (DADF Feed Motor On (CW)) in Simplex and Duplex, the DADF Pre Regi Sensor did not turn ON within the specified time. • After Pre-Feed started for the second sheet onwards (DADF Feed Motor On (CW)) in Duplex, the DADF Pre Regi Sensor did not turn ON within the specified time.
  • Remedy: Check the following: • Transportation failure due to foreign substance on the document path. • The surface of the Feed Roll and Nudger Roll for foreign substances. • The surface of the Feed Roll and Nudger Roll for wear. • The DADF Pre Regi Sensor (Input Check [005-206]) for operation failure. (PL 56.14) • The DADF Feed Clutch (Output Check [005-062]) for operation failure. (PL 56.7) • The DADF Feed Motor (Output Check [005-008]) for operation failure. (PL 56.6) • The Drive Gear for wear and damage. If no problem is found, replace the DADF PWB. (PL 56.2)
  • Code: 005-123
  • Description: DADF Simplex/Side 1 Regi Sensor On Jam The DADF Regi Sensor does not turn ON within the specified time after the DADF Pre Regi Sensor On.
  • Remedy: Check the following: • Transportation failure due to foreign substance on the document path. • The surface of the Takeaway Roll and Regi Roll for foreign substances. • The surface of the Takeaway Roll and Regi Roll for wear. • The DADF Regi Sensor (Input Check [005-110]) for operation failure. (PL 56.14) • The DADF Pre Regi Sensor (Input Check [005-206]) for operation failure. (PL 56.14) • The DADF T/A Clutch (Output Check [005-098]) for operation failure. (PL 56.7) • The DADF Feed Motor (Output Check [005-008]) for operation failure. (PL 56.6) • The Drive Gear for wear and damage. If no problem is found, replace the DADF PWB. (PL 56.2)
  • Code: 005-125, 005-145
  • Description: DADF Regi Sensor Off Jam/ DADF Regi Sensor Off Jam on Inverting [DADF Regi Sensor Off Jam] After the DADF Pre Regi Sensor turned OFF at Scan operation, the DADF Regi Sensor did not turn OFF within the specified time. [DADF Regi Sensor Off Jam on Inverting] After the DADF Pre Regi Sensor turned OFF at Invert operation, the DADF Regi Sensor did not turn OFF within the specified time.
  • Remedy: Check the following: • Transportation failure due to foreign substance on the document path. • The surface of the Regi Roll, Out Roll, and Exit Roll for foreign substances. • The surface of the Regi Roll, Out Roll, and Exit Roll for wear. • The DADF Regi Sensor (Input Check [005-110]) for operation failure. (PL 56.14) • The DADF Pre Regi Sensor (Input Check [005-206]) for operation failure. (PL 56.14) • The DADF Feed Motor (Output Check [005-008]) for operation failure. (PL 56.6) • The Drive Gear for wear and damage. If no problem is found, replace the DADF PWB. (PL 56.2)
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