Remedy: These errors indicate an unrecoverable system software error. Replace the system board.
Code: 910
Description: DC Pick Motor DC Pick Motor Stall
Remedy: Error Codes 910, 911, 912, 913, and 914 are indications that a Tray 1 paper feed problem has been detected. 1 Tray x Option system board or compensator assembly or autoconnect cable Check the autoconnect cables and connectors for damage. Replace if necessary. Check the cables for continuity. If incorrect, replace the compensator assembly cable. If the cables, connectors, and connections are good, replace the FRUs in the following order: • Autocompensator assembly option • Option system board.
Code: 911
Description: DC Pick Motor Excessive PWM
Remedy: Error Codes 910, 911, 912, 913, and 914 are indications that a Tray 1 paper feed problem has been detected. 1 Tray x Option system board or compensator assembly or autoconnect cable Check the autoconnect cables and connectors for damage. Replace if necessary. Check the cables for continuity. If incorrect, replace the compensator assembly cable. If the cables, connectors, and connections are good, replace the FRUs in the following order: • Autocompensator assembly option • Option system board.
Code: 912
Description: DC Pick Motor below speed
Remedy: Error Codes 910, 911, 912, 913, and 914 are indications that a Tray 1 paper feed problem has been detected. 1 Tray x Option system board or compensator assembly or autoconnect cable Check the autoconnect cables and connectors for damage. Replace if necessary. Check the cables for continuity. If incorrect, replace the compensator assembly cable. If the cables, connectors, and connections are good, replace the FRUs in the following order: • Autocompensator assembly option • Option system board.
Code: 913
Description: DC Pick Motor over speed
Remedy: Error Codes 910, 911, 912, 913, and 914 are indications that a Tray 1 paper feed problem has been detected. 1 Tray x Option system board or compensator assembly or autoconnect cable Check the autoconnect cables and connectors for damage. Replace if necessary. Check the cables for continuity. If incorrect, replace the compensator assembly cable. If the cables, connectors, and connections are good, replace the FRUs in the following order: • Autocompensator assembly option • Option system board.
Code: 914
Description: DC Pick Motor: No encoder feedback
Remedy: Check the integrated paper tray (Tray 1) for correct paper loading. Reload the paper and POR the printer. If the error continues. 1 Tray x Option system board or compensator assembly or autoconnect cable Check the autoconnect cables and connectors for damage. Replace if necessary. Check the cables for continuity. If incorrect, replace the compensator assembly cable. If the cables, connectors, and connections are good, replace the FRUs in the following order: • Autocompensator assembly option • Option system board.