Remedy: Verify motor is plugged into controller card correctly. Also check load condition. The load on the exit motor is too high or there is a cabling problem. First, check for jams and then move the exit rollers, located between the rear door and fuser, while observing the DC motor. If the torque is too high, isolate the problem to the redrive and repair or replace as necessary. If the torque seems normal, check the cabling for continuity and replace the motor with cabling.
Code: 917
Description: Transfer roll
Remedy: The most likely cause is a faulty HVPS. It may also indicate a problem in the transfer roll area.
Code: 920
Description: Fuser error
Remedy: Indicates that the fuser is below temperature when printing.
Code: 922
Description: Fuser error
Remedy: Fuser failed to reach standby temperature. Verify line voltage to the fuser
Code: 923
Description: Fuser error
Remedy: Fuser is too hot during printing or when printer is idle
Code: 924
Description: Fuser error
Remedy: An open circuit has been detected in the fuser thermistor circuit. Check cabling and connectors.