Samsung Xpress M3015ND
Error Codes List page 2
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- Code: C1-1711, C1-1712
- Description: Toner Cartridge Failure: #C1-171x. Call for service
- Causes: The data of CRUM is not detected. / CRUM is defective.
- Remedy: 1) Open the front cover. Check if the toner cartridge is installed.
2) Remove and reinstall the toner cartridge.
3) Check if the contact terminal is contaminated or broken. Clean the contact terminal.
4) Check if the CRUM harness is connected correctly. Reconnect it.
5) If the harness is defective, replace it.
6) If the problem persists, replace the toner cartridge with new one.
- Code: C1-1713, C1-1714
- Description: Toner Cartridge Failure: #C1-171x. Call for service
- Causes: The data of CRUM is not detected. / CRUM is defective.
- Remedy: 1) Open the front cover. Check if the toner cartridge is installed.
2) Remove and reinstall the toner cartridge.
3) Check if the contact terminal is contaminated or broken. Clean the contact terminal.
4) Check if the CRUM harness is connected correctly. Reconnect it.
5) If the harness is defective, replace it.
6) If the problem persists, replace the toner cartridge with new one.
- Code: C3-1110, C3-1140
- Description: Prepare new imaging unit
End of life, Replace with new imaging unit
Replace with new imaging unit - Causes: Imaging unit is at the end of its life.
- Remedy: Check the life remaining of the imaging unit. If its life is at the end, turn the machine off and replace the imaging unit with new one.
- Code: C3-1150, C3-1170
- Description: Prepare new imaging unit
End of life, Replace with new imaging unit
Replace with new imaging unit - Causes: Imaging unit is at the end of its life.
- Remedy: Check the life remaining of the imaging unit. If its life is at the end, turn the machine off and replace the imaging unit with new one.
- Code: C3-1411
- Description: Imaging unit is not installed. Install the unit
- Causes: The imaging unit is not installed. / The machine can’t detect the imaging unit.
- Remedy: 1) Open the front cover. Check if the imaging unit is installed.
2) Remove and reinstall the imaging unit.
3) Check if the contact terminal is contaminated or broken. Clean the contact terminal.
4) Check if the CRUM harness is connected correctly. Reconnect it.
5) If the harness is defective, replace it.
6) If the problem persists, replace the imaging unit with new one.
- Code: C3-1512
- Description: Imaging unit is not compatible. Check the user guide
- Causes: Imaging unit is not compatible.
- Remedy: 1) Open the front cover. Remove the imaging unit.
2) Check if the label information of the imaging unit is same with the machine’s one. (ex. /SEE)
3) If label information is different from the machine or the imaging unit is not a samsung genuine, replace it with a new one.