Description: The background on the face of the printed page is stained.
Causes: 1. Toner leakage due to improperly sealed developer. 2. If the transfer roller is contaminated, satins on the face of page will occur.
Remedy: 1. Replace the developer cartridge. 2. If the transfer roller is contaminated, run PC Cleaning Mode Print 2 or 3 times. And perform Self-Test 2 or 3 times to remove contamination.
Code: 14
Display: Satins on Back of Page
Description: The back of the page is stained at 56.1 mm intervals.
Causes: 1. Transfer roller is contaminated. 2. Pressure roller is contaminated.
Remedy: 1. Perform the OPC Cleaning Mode Print 2 or 3 times. Run Self-Test to remove the contamination of the transfer roller. 2. Replace the transfer roller if contaminated severely. 3. Disassemble the fuser and clean the H/R(Heat Roller) and P/R(Pressure roller). And check the area between H/R and Thermistor. If contaminated, clean the area not to be deformed.
Code: 15
Display: Blank Page Print out (1)
Description: Blank page is printed.
Causes: Bad ground contacts in OPC and/or developer.
Remedy: Remove contamination of the terminals of the developer and the unit.
Code: 16
Display: Blank Page Print out (2)
Description: 1. Blank page is printed. 2. One or several blank pages are printed. 3. When the printer turns on, several blank pages print.
Causes: 1. Bad ground contacts in OPC and/or developer. 2. Abnormal solenoid.
Remedy: 1. Remove contamination of the terminals of the developer. 2. Perform the engine self test using DCU to check if the Solenoid is normal.(refer to code 06) 3. If not solved by the above directions 1-2, Replace the engine board. 4. Turn the power off, delete the data of PC and try printing again.
Code: 17
Display: Wrong Print Position
Description: Printing begins at wrong position on the paper.
Causes: Wrong sense time caused by defective feed sensor actuator.
Remedy: Replace the defective actuator
Code: 18
Display: JAM 0
Description: 1. Paper is not exited from the cassette. 2. Jam-0 occurs if the paper feeds into the printer.
Causes: 1. Check the Solenoid by using DCU diagnostic mode 06. 2. Check if the pad is loose due to bad sealing of the side-pad. 3. Check the surface of the roller-pickup for foreign matter. 4. If continuous clusters occur, check whether the assembly slot between shaft-pickup and housing-pickup become open or is broken away. 5. If the paper feeds into the printer rand Jam 0 occurs, perform DCU to check feed-sensor of the engine board.
Remedy: 1. Replace the solenoid. 2. Replace the side-pad Assembly L or R, if necessary. 3. Clean with soft cloth dampened with IPA(Isopropyl Alcohol) or water. 4. Replace the Housing-Pickup and/or Shaft-Pickup.