Description: The jammed paper has occurred in the tray1.
Remedy: 1) Clear the jammed paper. If the problem persists, check the following. 2) While pushing the Paper Empty Sensor, send the printing data. Check if the pick up roller is rotating normally. 3) Check if there is any obstacles in the paper path (from Pick-Up to Feed Sensor). The feed roller should be especially checked. 4) Print out the Supplies Information. Check the Tray 1 Roller Life and Tray1 Torque Limiter Life. If the life came to the end, replace the relative roller.
Code: M1-1610
Display: Paper Jam in MP tray.
Description: The jammed paper has occurred in the MP tray.
Remedy: 1) Clear the jammed paper. If the problem persists, check the following. 2) While pushing the Paper Empty Sensor, send the printing data. Check if the pick up roller is rotating normally. 3) Check if there is any obstacles in the paper path (from Pick-Up to Feed Sensor). The feed roller should be especially checked. 4) Print out the Supplies Information. Check the Tray Roller Life and Tray Torque Limiter Life. If the life came to the end, replace the relative roller.
Code: M1-5112
Display: Paper is empty in tray 1.
Description: There is no paper in the tray1. / Actuator-Paper Empty or photo sensor is defective.
Remedy: 1) Load the paper in the tray1. 2) If the Actuator-Paper Empty is defective, replace it. 3) If the Photo Sensor is defective, replace it. Check if the connector is connected properly. 4) If the problem persists, replace the Main Board.
Code: M1-5612
Display: Paper Empty in MP Tray.
Description: There is no paper in the MP tray. / Actuator-Paper Empty or photo sensor is defective.
Remedy: 1) Load the paper in the MP tray. 2) If the Actuator-Paper Empty is defective, replace it. 3) If the Photo Sensor is defective, replace it. Check if the connector is connected properly. 4) If the problem persists, replace the Main Board.
Code: M2-1110
Display: Paper Jam inside machine.
Description: A paper jam was detected at the feed sensor.
Remedy: 1) Remove the jammed paper. If the error persists, check the followings. 2) Check if the feed sensor connector is connected properly. 3) Check if the Regi roller is contaminated or worn out. If yes, replace it. 4) Check if there is any obstacles or contamination in the paper path. If yes, clean or remove it.
Code: M2-2110
Display: Paper Jam inside machine.
Description: A paper jam was detected in the duplex area.
Remedy: 1) Remove the jammed paper. 2) Remove the contamination or obstacles in the paper path. 3) Check if the duplex unit is installed properly.