Description: There is the paper in tray1 but error message is displayed.
Causes: 1. Tray1 empty sensor harness is not connected properly. . 2. Empty Sensor is defective.
Remedy: 1. Check the paper empty sensor connector. Reconnect it. 2. Check the paper empty sensor. If it is defective, replace it. 3. Check if the actuator is broken.
Code: 21-003
Display: Pulled Out Tray1 Cassette
Description: Tray1 cassette is inserted in machine but error message is displayed.
Causes: 1. The connector of the Tray1 Home Position Sensor is not connected properly. 2. Tray1 Home Position Sensor is defective.
Remedy: 1. Reinstall the tray1 cassette. 2. Reconnect the / Feed sensor harness. 6p Feed/Tray empty 3.Check the CST Draw connector. Reconnect it.
Code: 21-010
Display: Paper Empty in MP tray
Description: There is the paper in MP tray but error message is displayed.
Causes: 1. MP Paper Empty Sensor harness is not connected properly. 2. MP Paper Empty Sensor is defective.
Remedy: 1. Check the MP paper empty sensor connector. Reconnect it. 2. Check the MP paper empty sensor. If it is defective, replace it. 3. Check if the MP Empty actuator is broken.
Code: 21-018
Display: Paper Empty in Tray2
Description: There is the paper in tray2 but error message is displayed.
Causes: 1. Tray2 empty sensor harness is not connected properly. 2. Empty Sensor is defective.
Remedy: 1. Check the paper Tray2 empty sensor connector. Reconnect it. 2. Check the paper Tray2 empty sensor. If it is defective, replace it. 3. Check if the Tray2 actuator is broken.
Code: 21-019
Display: Pulled Out Tray2 Cassette
Description: Tray2 cassette is inserted in machine but error message is displayed.
Causes: 1. The connector of the Tray2 Home Position Sensor is not connected properly. 2. Tray2 Home Position Sensor is defective.
Remedy: 1. Reinstall the tray2 cassette. 2. Check the Tray2 Open micro sensor connector. Reconnect it. 3. Check the Tray2 Open micro sensor. If it is defective, replace it
Code: 25-006, 25-007, 25-020
Display: Error: # [color] toner
Description: The toner cartridge is not installed properly or its connector is contaminated. (006 : Write Error / 007 : Communication Error / 020 : Read Error ) 6 : K Cartridge 25 : Cyan Cartridge 26 : Magenta Cartridge 27 : Yellow Cartridge
Causes: The toner cartridge is not installed properly or its connector is contaminated.
Remedy: 1. Open the front cover. 2. Reinstall Cartridge. 3. Close the front cover perfectly.