Description: Illegal Size (Duplex/OCT) - Paper size that is not supported in Duplex or OCT mode is selected.
Remedy:
Code: 21-3
Description: NO Paper in Tray 4 - No paper in Tray 4
Remedy:
Code: 21-4
Description: NO Paper in Tray 3 - No paper in Tray 3
Remedy:
Code: 21-5
Description: NO Paper in Tray 2 - No paper in Tray 2
Remedy: FIP1.14 Possible causative parts: FAN MAIN FAN SUB LVPS HVPS/MCU 1 Checking FAN MAIN for rotation (1) Does FAN MAIN rotate, when the power is turned ON? Go to step 2. Go to step 5. 2 Checking FAN SUB for rotation (1) Does FAN SUB rotate, when the power is turned ON? Go to step 3. Go to step 9. 3 Checking FAN MAIN for rotation (2) Does FAN MAIN rotate in high-speed? Checks by Chapter 2 Diagnostic [Fan Motor, High Speed Test]. Go to step 4. Go to step 5. 4 Checking FAN SUB for rotation (2) Does FAN SUB rotate in high-speed? Checks by Chapter 2 Diagnostic [Fan Motor, High Speed Test]. Replace HVPS/ MCU, and watch FUN SUB for a while. Go to step 9. 5 Checking the power to FAN MAIN Is FAN MAIN connected correctly, and is the voltage across P/J24-18 <=> P/J24-17, 24 VDC? (12 VDC, when half-speed) Go to step 6. Go to step 7. 6 Checking the FAN ALARM signal (1) Is the voltage across P/J24-17 <=> P/J24-16, 0.82 VDC or more? Replace FAN MAIN. Replace HVPS/MCU. 7 Checking after replacing FAN MAIN Replace the FAN MAIN. Does FAN Error occur when the power is turned ON? Go to step 8. End of work 8 Checking after replacing LVPS Replace the LVPS. Does FAN Error occur when the power is turned ON? Replace HVPS/MCU. End of work 9 Checking the power to FAN SUB Is FAN SUB connected correctly, and is the voltage across P/J27-19 <=> P/J27-18, 24 VDC? (12 VDC, when half-speed) Go to step 10. Go to step 11. 10 Checking the FAN ALARM signal Is the voltage across P/J27-18 <=> P/J27-17, 0.82 VDC or more? Replace FAN SUB Replace HVPS/MCU. 11 Checking after replacing FAN SUB Replace the FAN SUB. Does FAN Error occur when the power is turned ON? Go to step 12. End of work 12 Checking after replacing LVPS Replace the LVPS. Does FAN Error occur when the power is turned ON? Replace HVPS/MCU. End of work
Code: 21-6
Description: NO Paper in Tray 1 - No paper in Tray 1
Remedy: FIP1.14 Possible causative parts: FAN MAIN FAN SUB LVPS HVPS/MCU 1 Checking FAN MAIN for rotation (1) Does FAN MAIN rotate, when the power is turned ON? Go to step 2. Go to step 5. 2 Checking FAN SUB for rotation (1) Does FAN SUB rotate, when the power is turned ON? Go to step 3. Go to step 9. 3 Checking FAN MAIN for rotation (2) Does FAN MAIN rotate in high-speed? Checks by Chapter 2 Diagnostic [Fan Motor, High Speed Test]. Go to step 4. Go to step 5. 4 Checking FAN SUB for rotation (2) Does FAN SUB rotate in high-speed? Checks by Chapter 2 Diagnostic [Fan Motor, High Speed Test]. Replace HVPS/ MCU, and watch FUN SUB for a while. Go to step 9. 5 Checking the power to FAN MAIN Is FAN MAIN connected correctly, and is the voltage across P/J24-18 <=> P/J24-17, 24 VDC? (12 VDC, when half-speed) Go to step 6. Go to step 7. 6 Checking the FAN ALARM signal (1) Is the voltage across P/J24-17 <=> P/J24-16, 0.82 VDC or more? Replace FAN MAIN. Replace HVPS/MCU. 7 Checking after replacing FAN MAIN Replace the FAN MAIN. Does FAN Error occur when the power is turned ON? Go to step 8. End of work 8 Checking after replacing LVPS Replace the LVPS. Does FAN Error occur when the power is turned ON? Replace HVPS/MCU. End of work 9 Checking the power to FAN SUB Is FAN SUB connected correctly, and is the voltage across P/J27-19 <=> P/J27-18, 24 VDC? (12 VDC, when half-speed) Go to step 10. Go to step 11. 10 Checking the FAN ALARM signal Is the voltage across P/J27-18 <=> P/J27-17, 0.82 VDC or more? Replace FAN SUB Replace HVPS/MCU. 11 Checking after replacing FAN SUB Replace the FAN SUB. Does FAN Error occur when the power is turned ON? Go to step 12. End of work 12 Checking after replacing LVPS Replace the LVPS. Does FAN Error occur when the power is turned ON? Replace HVPS/MCU. End of work
Remedy: Paper Jam/Exit - When the paper was not fed to Exit Sensor within the specified time. - When Exit Sensor turned ON in warming up. Paper Jam/Exit - When paper was not fed to Exit Sensor within the specified time after SENSOR REGI OFF. Paper Jam/Exit - When the paper was fed out from Exit Sensor earlier than the specified time. Paper Jam/Tray to Regi - When the paper was fed to Regi Sensor earlier than the specified time. - Paper interval became narrow than the specified time because of the two or more papers are fed at a time. - Paper size error. The paper longer than Legal 14” is used. Paper Jam/Misfeed - When the paper did not reach Regi position within the specified time. Paper Jam/Regi to Fuser - When the paper did not reach Fuser from Regi position within the specified time.