Remedy: 1 Check to ensure that the cables between the LED printhead and the printhead controller board as well as the cables between the printhead controller board and the printer controller board are properly connected. Are they properly connected? Go to step 2. Properly connect the cables. 2 Is fuse 6 on the printhead control board open? Replace the printhead control board, cables (CL13, CL24), and LED printhead. Replace the printhead controller board and go to step 3. 3 Did replacement of the printhead controller board correct the problem? Problem solved. Replace the printer controller board.
Code: 932
Description: Cyan Printhead Error
Remedy: 1 Check to ensure that the cables between the LED printhead and the printhead controller board as well as the cables between the printhead controller board and the printer controller board are properly connected. Are they properly connected? Go to step 2. Properly connect the cables. 2 Is fuse 3 on the printhead control board open? Replace the printhead control board, cables (CL13, CL24), and LED printhead. Replace the printhead controller board and go to step 3. 3 Did replacement of the printhead controller board correct the problem? Problem solved. Replace the printer controller board.
Code: 933
Description: Black Printhead Error
Remedy: 1 Check to ensure that the cables between the LED printhead and the printhead controller board as well as the cables between the printhead controller board and the printer controller board are properly connected. Are they properly connected? Go to step 2. Properly connect the cables. 2 Is fuse 4 on the printhead control board open? Replace the printhead control board, cables (K13, K24), and LED printhead. Replace the printhead controller board. 3 Did replacement of the printhead controller board correct the problem? Problem solved. Replace the printer controller board.
Code: 934
Description: Color Drum Sensor Error
Remedy: 1 Is connector CN28 connected properly? Go to step 2. Plug the connector in securely. 2 Clean the color drum sensor LED. Did this fix the problem? Problem solved. Replace the color drum sensor. Go to step 3. 3 Did replacing the color drum sensor fix the problem? Problem solved. Replace the printer controller board.
Code: 935
Description: Black Drum Sensor Error
Remedy: 1 Is connector CN27 connected properly? Go to step 2. Plug the connector in securely. 2 Clean the black drum sensor LED. Did this fix the problem? Problem solved. Replace the black drum sensor. Go to step 3. 3 Did replacing the black drum sensor fix the problem? Problem solved. Replace the printer controller board.
Code: 936...939
Description: Cassette Error
Remedy: 1 Are connectors CN35 and CN36 on the printer controller board connected properly? Replace the printer controller board. Plug the connector in securely.