Description: EEPROM read/ write error (Engine PWB) No response is issued from the device in reading/ writing for 5 ms or more and this problem is repeated 5 times successively. Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
Remedy: EEPROM (Engine PWB): 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug in the power cord and then turn on the power switch. 2. Check that the EEPROM is properly installed on the engine PWB and if not, reinstall it. 3. Replace the engine PWB. 4. Check the EEPROM and if it is damaged, contact the service support.
Code: 0160
Description: EEPROM data error (Engine PWB) Reading data from EEPROM is detected abnormal.
Remedy: EEPROM (Engine PWB): 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug in the power cord and then turn on the power switch. 2. Execute U021 initialize memory. 3. If the EEPROM data is corrupted, contact the service support.
Code: 0170
Description: Billing counting error Mismatch between the value of the main PWB and engine PWB, in one of the value of billing counter, life counter, or scanner counter.
Remedy: EEPROM (Main PWB) (Engine PWB): 1. Check that the EEPROM installed in the main PWB is correct and, if not, install the correct EEPROM for the model. 2. Replace the main PWB. 3. Replace the engine PWB. 4. If the EEPROM data is corrupted, contact the service support.
Code: 0180
Description: Machine number mismatch When the power is turned on, the machine number does not match the one stored in the main PWB and in the engine PWB.
Remedy: EEPROM (Main PWB): 1. Check that the EEPROM installed in the main PWB is correct and, if not, install the correct EEPROM for the model. 2. Confirm the serial number data for the main PWB and the engine PWB by using U004. If the mutually different machine number data between "Machine No. (Main)" and "Machine No. (Eng)" is displayed, or if there is a difference between the actual machine number and the number of "Machine No. (Eng)", install the correct EEPROM, and then execute U004.
Code: 0360
Description: Communication error between the engine ASIC During the readback data checked after data transmission, the checksum error or the video signal is not inverted. (failed 10 consecutive times)
Remedy: Engine PWB: 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug in the power cord and then turn on the power switch. 2. Check that the connectors on the engine PWB are properly connected, and if not, re-connect them. 3. Replace the engine PWB.
Code: 0620
Description: FAX image DIMM error FAX image DIMM not mounted FAX image DIMM access error (35/40 ppm model only)
Remedy: FAX image DIMM: 1. Install the FAX image DIMM bundled in the FAX kit in the main PWB. 2. Reinstall the FAX image DIMM in the main PWB socket. 3. Check the FAX image DIMM terminal and clean it if foreign objects adhere. 4. Replace with the new FAX image DIMM. Main PWB: Replace the main PWB.